Starter Pack is designed for Odoo users and partners who need dependable technical and functional assistance on a limited scale.
It provides essential support hours each month for troubleshooting, configuration help, and expert guidance — backed by GigGenie.io’s professionalism, precision, and transparent communication.
What’s Included
Up to 5 hours of dedicated Odoo support per month
Assistance with functional issues, configuration, and small technical tasks
Access to our ticketing system and helpdesk portal
Written summary and documentation of each resolved issue
Optional escalation for complex or urgent issues (billed separately)
What You Can Use It For
Fixing or diagnosing Odoo errors
Configuring modules and workflows
Minor process automation or customization
Reviewing existing setups and suggesting improvements
Clarifying documentation or helping your team understand system behavior
